Welcome to INSPEC!
WHO ARE WE?
We are a team of health care professionals who are committed to protect the health and safety of all individuals and families. All of our professional services have been designed to improve safety management, improve access to services no matter where you call home, and to create customized customer care programs that flex with customer needs. We are owned and managed by Registered Nurses.
Our testing technicians professionals are Certified and Trained on every device they operate. We understand the importance of getting an accurate result and ensure that proper procedures are followed for each and every test we administer. You can be assured your tests are performed with expertise to ensure accurate reliable results. We pride ourselves on our quick turn around time with each and every transaction.
"Combining Industry Expertise With A Lazer Focus On Customer Service"
FIRST Drug & Alcohol Testing company in the Tri-Region Area
Awarded by Canadian Business Awards 2022
Corporate Vision
NATIONAL NETWORK
Testing Locations
Our available testing locations include but are not limited to: BONNEYVILLE *BROOKS*CALGARY *CAMROSE*DRAYTON VALLEY*DRUMHELLAR*EDMONTON*EDSON*FORT MCMURRAY*FORT SASKATCEWAN*GRANDE CACHE*GRANDE PRAIRIE*HINTON* LAC LA BICHE*LEDUC*LETHBRIDGE*LLOYDMINISTER*MEDICINE HAT*RED DEER*ROCKY MOUNTAIN HOUSE*ABBOTSFORD*BURNABY*CHILLIWACK*COURTNEY* FORT ST. JOHN*DAWSON CREEK*HOPE*KAMLOOPS*KELOWNA* LANGLEY*MAPLE RIDGE*NANAIMO*PENTICTON*METRO TOWN*, FORT MOODY*PRINCE GEORGE*RICHMOND*ST. ALBERT SURREY*WHITEROCK*TRAIL*VANCOUVER*VERNON*VICTORIA* VALEMOUNT,BRANDON*WINNIPEG*MOOSEJAW,*SASKATOON,*LAVAL*MONTREAL*HUDSON*SHERBROOKE*ST. LABERT*TROIS RIVIERES*WESTMOUNT*STEFOY*SEPTILLES*STE.THERESE*POINTCLAIRE*ST.ROSE*FREDRICTON*MONCTON*OLDRIDGE*ST.JOHN*PLASTEROCK*WOODSTOCK*SUCCEX*BAY ROBERTS* CLARENVILLE*CORNERBROOK*DEERLAKE*GRANDFALLS*LABRADORCITY*MARYSTOWN*SPRINGDALE*STEVENVILLE, WHITEHORSE*DARTMOUTH*WEBSTER*HALIFAX*HUBBARDS, SYDNEY*LIVERPOOL*KINGSTON*NAPANEE*CHARLETTOWN* REGINA*PINEHOUSE*PRINCEALBERT*WALLSTONELAKE*YORKTON*BATTLEFORD*CUMBERLAND HOUSE*LARONGE* MEADOW LAKE
OVER 200 TESTING LOCATIONS ACROSS CANADA!
..although INSPEC calls Spruce Grove our home, we have a National Network across Canada that consists of more than 200 service locations!
We believe in Collaboration over Competition. We partner with like minded companies and individuals in order to provide our customers with a wide range of access to services and locations. All of our partners are carefully chosen and are upheld to the highest professional standards. Building relationships across our Nation has allowed our customers a broader base of testing choices and locations.
MOBIlE/ONSITE OCCUPATIONAL TESTING SERVICES
Why This May Be Important For You?
We have a professional mobile unit that will come right to your facility or site to eliminate any issues you may experience related to sending workers off site. INSPEC's mobile testing unit provides drug & breath alcohol testing, oral fluid drug testing, respiratory mask fitting, auditory testing and covid testing. Benefits to this testing include less downtime, prompt testing, higher inclusion rate, and provides appointment flexibility. Workers are able to complete the test and immediately return to work. such as increased flexibility and employee participation, decreased downtime and less missed tests. Call us today to book your mobile unit!
OUR CORE VALUES
CUSTOMER CARE
Passion is the driving force behind our work, our excellent customer satisfaction record and our ability to solve challenging issues, all the while promoting safety and safe work practices in our community. We embrace change and growth with positivity, thoughtfulness and creativity while ensuring prompt and efficient service.
COMMUNICATION
Simply put...we will build your trust by what we say and do. We believe in open and transparent communications.
We are motivated by an inner compulsion for excellence. We practice the highest level of professionalism with every transaction.
COLLABORATION
We believe in collaboration over competition to meet the needs of our clients and our communities, near and far. This is why we carefully choose our partner testing facilities, and continually assess our services to meet industry needs.
CONNECT
Integrating "out of the box" thinking into our ever-evolving services and products enables us to meet the changing needs of our customers. We truly "flex with your needs because we know that your needs change". Our in house software program, ihsDIRECT connects customers, services, locations all in one location.
About Our Founder
Pamela Guay, RNBScN Founder & Director
A Registered Nurse, Pamela holds a Bachelor of Science in Nursing from the University of Alberta. She also holds a Palliative Care Certificate and numerous Occupational Health Certifications.
Pam is a 26 year Professional Degree Nurse with a demonstrated history of working in the Pharmaceutical, Medicine, and Health & Safety industries. She is skilled in program development, team management, policy and procedure development, and identifying gaps in systems to provide unmatched customer service in the most challenging of situations. Pam began her career as a Care Manager with We Care Home Health Services in Edmonton.
In 2004, Pam founded Nexstep Group Ltd which designed and implemented major pharmaceutical patient care programs, contracts & training programs Nationwide.
In 2012, she built upon her strong enterpreneral background and founded Inspec Health Solutions.
Due to her strong leadership abilities, Inspec has grown to include all occupational health testing services, medical services and a National Network, complete with a Central Call Centre of 130 affiliate locations across Canada. Presently Inspec is servicing over 2500 clients.
Pam grew up in Spruce Grove and is a mother to two beautiful girls, Kaylee and Jessa. Together, Pam and her husband Brent, continue to grow several companies under their direction and leadership promoting local services for various sectors in our community. Pam's professional accomplishments include:
2022 Awarded Best Drug Testing Company Alberta
https://www.corporatevision-news.com/issues/canadian-business-awards-2022/ the product/service
*2019 Nominated for People's Choice Award
Chamber Of Commerce
*2015 Recognized and Featured in Advantage Magazine for Top Business Leaders Across Canada
www.advantagemagazine.ca - Pam Osatiuk
*2004-2013 Acquired a major pharmaceutical contract developing Patient Support Programs and National Training Programs for Schering Plough, Janssen and Merck Frost
*2014 Awarded Cambridge Who's Who Professional Status
*2014 Nominated for Alberta Distinction Business Of The Year Award
Chamber Of Commerce
*2013 Awarded Best Business Of The Year Award by Chamber Of Commerce
Chamber Of Commerce
*2011 Nominated for Best Business Of the Year
Chamber Of Commerce
COVID 19
"Together we can protect the health and safety of our wonderful community"
What are we doing to protect our clients, donors, and ourselves?
INSPEC Health Solutions is following Health Canada guidelines for Infection Prevention and Control to ensure all necessary precautions are in place to protect our environment. Our team maintains the highest disinfection protocol. All devices, equipment, surfaces, separation glass, doorknobs, pens, and furniture are disinfected after each test.
Upon arrival...
We are allowing all persons entering our clinic to choose whether or not they want to wear a mask. We do ask that if you are feeling unwell, been in contact with anyone with symptoms, or have been out of the country that you reschedule or postpone your appointment.
We Have An Awesome Leadership Team
Pamela Guay RNBsCN
President
Clinical Operations Manager
Lise Cloutier
Administrator
Clinic Administrator
Brent Guay
Customer Relations
Customer Relations
Kaylee Osatiuk
Administrative Assistant
Administrative Assistant
Melodie Bagheri
Job title or function
St. John’s Certified CPR/First Aid Instructor
Client Reviews
Read what our clients say about their experiences with us
Nothing makes us happier than hearing how happy we make YOU!
Vector Construction
"Vector Construction has been working with INSPEC Health Solutions for the past two years. It has been my sincere pleasure to work with Pam Osatiuk. She is a true professional and very competent and knowledgeable about safety in general. I strongly recommend INSPEC Health Solutions for any of the services they offer. Pam is very hard working and does her best to work with our office and our employees and is very helpful in adapting to typical construction concerns like changing schedules. She has been able to modify her schedule to suit our needs. We started with INSPEC because they offer the best prices. In working with Pam, we have found her friendly service to be something we can count on day after day. We at Vector look forward to continuing our mutually beneficial relationship with Pam and INSPEC Health Solutions."
Paul First Nation Development
"Inspec representatives are prompt and very respectable. I have sent numerous workers to Inspec and they have treated the guys well, and are very professional. PFN Development Corporation recommends any other businesses to utilize Inspec Health Solutions Inc. for their future businesses."
Testimonial
"Inspec Health Solutions has provided services for Kichton Contracting over the last 4 years. The primary service being Drug & Alcohol testing services. We have just recently begun pre-employment, and fitness testing services. We have found Inspec Health Solutions services to be very timely, flexible, and professionally executed. Pam and her staff are passionate about the services they offer. Pam has also engaged with us to continually improve our health & safety systems and ensure compliance in our pursuits of providing a safe work environment throughout the company."
Testimonial
"It is with great pleasure that I write this letter of recommendation for INSPE Health Solutions. As a Health and Safety consulting company working with numerous clients in many industries, we for over 3 years now, have associated ourselves with the professionalism that INSPEC Health Solutions has provided to us for not only our own company's testing requirements but for those of all our clients past and present needs as well. We have found that Pam and her team have provided us with impeccable customer service over the years. They are very passionate and knowledgeable towards their industry and have increased the number of services they can provide to us as our clients' industry standards have changed and we were honoured when asked to help pilot their new mobile application. INSPEC Health Solutions have always had competitive rates, usually coming in under what other businesses in her industry consider standard. They have provided solutions to assist in cost savings for our clients, have maintain schedules to accommodate not only our staff, but all of our clients' schedules as well, often requiring them to come in well before or staying well after regular work hours or even on weekends. Pam and her team are professional, knowledgeable, and incredible people to work with. I would never hesitate to direct services towards INSPEC Health Solutions and feel confident that Pam and her team will do an outstanding job to help your company meet your challenges as they have done for ours."
Testimonial
"Inspec Health Solutions team is a wonderful group of professionals and easy to work with. They were able to accommodate our Company needs on short notice and on weekends without delay. I highly recommend this company to anyone. You will not be disappointed with their service!"
Testimonial
We have been using Inspec for our Drug and Alcohol testing since they opened. Booking an appt is super fast and easy. Their prices are half the "big D&A companies" Plus they are local for us! Which we love. Thank you Pam and team for making my work life that much easier!!
Testimonial
We are a TPA that recently started utilizing Inspec in Spruce Grove, and we are very impressed with the service! The process of scheduling appointments is always smooth and we receive our results immediately after testing which is appreciated. Thank you to Pam and Lise!